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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Molly Schunneman

October 28, 2026

5  out of  5
rating by Molly Schunneman
"I had the opportunity to work with Marissa in Dave's office recently. She was very kind, detailed, and helped us get a quick solution on our insurance plan. I appreciate when people in support positions under promise and over deliver, and she did just that! 💜"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Dave Raml’s team. "
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K. Cudmore

October 27, 2026

5  out of  5
rating by K. Cudmore
"I more often than not have tons of questions and it's always nice to talk to somebody thats in person and even better, a local person, when I need answers. All of the folks over at Dave Raml's place are more than gracious to walk me through any questions I have and help me at a moments notice and they are even super pleasant and courteous to boot! In addition, I've unfortunately had a claim, and they were awesome at helping me through my trials and tribulations with that claim.

10/10 do recommend Dave Raml Agency for all your home and auto insurance needs."
We responded:
"K., thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Rapid City insurance team is always here and happy to help. "
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Raquel Schwahn

October 27, 2026

5  out of  5
rating by Raquel Schwahn
"There simply aren’t enough stars for Marissa! She is always on top of it and so incredibly helpful with all my insurance needs. I’m so grateful for the care, effort, and attention she puts into taking care of me. Having someone I can count on means so much. Thank you, Marissa, for everything you do!"
We responded:
"Thank you so much for the 5 stars, Raquel! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Hannah Wittenmyer

October 22, 2026

5  out of  5
rating by Hannah Wittenmyer
"Adriana is amazing! Excellent help from all the staff."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Joshua Heinze

October 22, 2026

5  out of  5
rating by Joshua Heinze
"Super simple and fast experience with some great people. Carson Armsbury is the man!!"
We responded:
"Thank you so much for your wonderful feedback of us here at Dave Raml’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Dave Raml’s Insurance Team "
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PureCountryKitty

August 3, 2025

5  out of  5
rating by PureCountryKitty
"Brooke has been an amazing agent! Anytime there has been any concern or a curious thought, she is so thorough and patient with helping us out! :) 1000/10"
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Chrissie Jundt

July 21, 2025

4  out of  5
rating by Chrissie Jundt
"Made it easy to switch insurance companies."
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Todd Hofer

July 15, 2025

5  out of  5
rating by Todd Hofer
"Mr. Raml is professional and very pleasant to work with. Dave supplied us the quotes very quickly. We switched both our home and autos. I recommended Dave Raml's State Farm office to my brother and he did the same."
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jessie markovic

July 15, 2025

5  out of  5
rating by jessie markovic
"We have worked with Devyn and Dave’s team over the past several years. They are professional , thorough, courteous, and have exceeded our expectations! Would highly recommend Dave Raml State Farm Insurance."
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Elizabeth Leininger

July 15, 2025

5  out of  5
rating by Elizabeth Leininger
"The team at Dave Raml’s office is friendly, efficient, and always on top of things. I had to update some policy details recently and the entire process was seamless. They’re great at explaining options and making sure everything fits your needs without ever trying to oversell anything. I’ve already recommended them to friends because I know they’ll be well taken care of."
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Grace Hofer

July 15, 2025

5  out of  5
rating by Grace Hofer
"We have had nothing but the BEST experience with this State Farm team. We’ve received wonderful customer service, and quick care on top of a largely reduced insurance quote in comparison to our previous insurer. Devyn Vance has always gone above and beyond and highly recommend their services to everybody!"
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Brady MacIver

July 14, 2025

5  out of  5
rating by Brady MacIver
"This is a well run office and the homeowner's insurance rates are currently very low. Devyn is great to work with and always responds quickly to questions and inquiries."
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Lisa Dolajak

July 14, 2025

5  out of  5
rating by Lisa Dolajak
"I had the pleasure of working with Devyn Vance to get some life insurance in place. The office is comfortable, the service was fantastic and I've very happy with the options that were presented and how easy the process was. Highly recommend!"
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John Zastrow

July 14, 2025

5  out of  5
rating by John Zastrow
"We have had a great experience with the team at Dave Raml State Farm. Devyn Vance has been great to work with from the very beginning and their rates have always been competitive. Highly recommend!"
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Cameron Cummings

July 10, 2025

5  out of  5
rating by Cameron Cummings
"Dave is fantastic to work with! All his staff are very inviting and welcoming when going into the office or over the phone. State Farm is still one of the most competitive insurance companies around, Dave Raml and his staff will treat you right!"
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Christie Garcia

June 25, 2025

1  out of  5
rating by Christie Garcia
"Worst place to get insurance. If you end up having an accident that's not even your fault and you submit a claim they cancel your insurance."
We responded:
"Christie, we’re sorry you feel this way. Unfortunately, decisions to cancel policies do not come from our office, but from State Farm underwriting. We here in the local office are just the messengers. We have appreciated your business and will help you find a new company if you would like. Take care,

Dave Raml"
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Dawn Bear

March 7, 2025

1  out of  5
rating by Dawn Bear
"Called to asked for a manger to call me back my binders git sent to the wrong department now I have forced insurance on me and no one has returned an upset customers call!! Great services!!!!!!"
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Mario Davy

December 23, 2024

5  out of  5
rating by Mario Davy
"The staff is always efficient and friendly. I could probably get better rates by switching to another provider, but I get great customer service here, and that matters to me quite a bit."
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Jesse Ross

December 20, 2024

5  out of  5
rating by Jesse Ross
"Very friendly and patient with questions."
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isabel degattis

November 25, 2024

1  out of  5
rating by isabel degattis
"Absolutely the worst. The woman just screamed and wouldn't listen. Terrible"
We responded:
"Thanks for the feedback and the review Isabel. I’m glad we got to chat today, we really appreciate your business!"
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Amy Hofer

November 14, 2024

5  out of  5
rating by Amy Hofer
"Devyn Vance gave us an awesome customer experience! He was very efficient in his communication & very fair in their price quotes.
We made the switch. I highly recommend him for your insurance needs."
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Kara Goodrich

August 7, 2024

5  out of  5
rating by Kara Goodrich
"Update:
Dave promptly addressed the miscommunication and sincerely apologized for the oversight. He assured me that they would implement additional training to ensure their team asks more comprehensive questions in the future, providing better guidance for their customers. Dave's professionalism by taking full responsibility for both himself and his staff was great to see and makes me feel more confident as a customer. I have updated my rating from 1 star to 5 stars.

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I was promptly transferred to the claims department, but unfortunately, the local office did not provide any guidance or assistance with filing a claim against the other party involved. After the claim was initiated, I attempted to follow up with Dave, but was unable to reach him directly. Instead, I encountered significant difficulties with one of the assistants, who was unhelpful and unprofessional in our interactions, frequently interrupting me. Despite requesting that Dave return my call, I only received a response from the claims department, not from him personally. While the issue seems to be progressing, I am disappointed that my agent has not been more responsive or supportive throughout this process."
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rushcreekarabians

August 5, 2024

1  out of  5
rating by rushcreekarabians
"Had a deer/pick up collision 16 days ago in SD. Raml says he can’t do anything. We don’t know where the truck is. Have not been able to retrieve any personal possessions. It’s the most ridiculous situation I’ve ever encountered with a large company."
We responded:
"Like we spoke about yesterday, I’m sorry that this claim is taking longer than usual to resolve. Unfortunately, our local office can only do so much in moving this thing along. We will continue to work with State Farm claims to keep the claim moving and make sure the owner is satisfied with the end result. "
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Christopher Murphy

June 20, 2024

5  out of  5
rating by Christopher Murphy
"I have been with State Farm for over 20 years. I only have good things to say about this agency. Never had a bad experience. They are busy but always make me feel like they have time for me. Very courteous people. Their office is new and very welcoming. I look forward to my annual account reviews because I get to see Dave and the rest of the staff. I would very highly recommend this agency. I could go on forever, but the bottom line is this agency is awesome and I will not be changing anytime soon. All the things I have that need insured is done with State Farm. Looking for a good honest insurance agent? Think they don't exist? Well, stop looking and call them and find out for yourself."
We responded:
"Thanks Chris for the kind words. We appreciate your loyalty to State Farm!"
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Marie Gaffney

May 17, 2024

5  out of  5
rating by Marie Gaffney
"The pricing here for someone having zero accident with clear driving record was $64 monthly vs. $99+ monthly for liability on a 20+ year vehicle @ Allstate! :)"